Press

Telelink Call Centre expands its reach into the Journey Management business

Telelink, a leading Canadian call centre operation announced today that Weatherford International Ltd. have awarded Telelink Call Centre a multi-year contract as their supplier to deliver safety and support services to their North American operations.
From their corporate location in St. John’s, Newfoundland, Telelink will support the health and safety of 14,000 Weatherford employees across North [...]

23 June 10 | Read more...

Call Center recieves Quality Management award

Quality Management Award presented to Telelink Call Centre, Inc.

Telelink Call Centre, Inc. of St. John’s, NL has been honored with the Quality Recognition Award. This award, issued by Quality Plus, recognizes leadership in Quality Management

07 May 07 | Read more...

Outstanding service brings National Award

“Outstanding Service Brings National Award to Telelink Call Centre, Inc.”

Telelink Call Centre, Inc. of St. John’s, NL has been honored with the prestigious Call Centre Award of Distinction by the Canadian Call Management Association (CAM-X). The Industry’s Trade Association for providers of Call Centre Services including Inbound Order Desk/Help Desk and Web Enabled customer assistance [...]

20 November 06 | Read more...

Local Call Centre wins National Award

The Telegram
Telelink Call Centre returned from a very successful Team Canada Atlantic Trade Mission to Washington DC on Friday November 7th to learn that it has been awarded the prestigious 2003 National Call Centre Award of Distinction by the Canadian Call Management Association (CAM-X).
“Telelink obviously recognizes the importance of giving their customers’ callers a distinctly [...]

12 November 03 | Read more...

Export, Significant part of call centre’s work volume

The Telegram
Founded as a traditional answering service with two employees in 1966, Telelink Call Centre, has grown to become one of the leading-edge call centres in North America. Over the years the company has maintained its focus on providing award-winning customer service while automating and expanding into new technologies ahead of the competition.
While attending the [...]

18 October 03 | Read more...

Going Global

Going Global: Women Entrepreneurs in International Markets – An interview with Sydney Ryan
 
Supplement CanadExport
 
Business Description
Founded as a traditional answering service with two employees in 1966, Telelink Call Centre, has grown to become one of the leading-edge call centres in North America. Over the years the company has maintained its focus on providing award-winning [...]

31 March 03 | Read more...

Telelink CEO Receives 2002 NLOWE Entrepreneur Of The Year Award

The Newfoundland and Labrador Organization of Women Entrepreneurs (NLOWE) would like to congratulate Cindy Roma on receiving the 2002 NLOWE Entrepreneur of the Year Award for the Avalon Region.
Cindy is the Vice President and CEO of Telelink – The Call Centre Inc. located in St. John’s. Telelink is a full-service call centre that does business [...]

30 November 02 | Read more...

1500 Small Business People Seek Answers at Info-Fair

St. John’s, NL – November 15, 2002 – More than 1500 local small business owners and budding entrepreneurs took part in the Government of Canada Small Business Conference and Info-Fair help at the Delta Hotel. Presented by the Atlantic Canada Opportunities Agency (ACOA) and sponsored by the Business Development Bank of Canada, the event opened [...]

15 November 02 | Read more...

Telelink wins business recognition award

Telelink – The Call Centre Inc. wins 2002/2003 Business Recognition Award

Hospitality Newfoundland & Labrador would like to acknowledge that Telelink – The Call Centre Inc. has been awarded the 2002/2003 Business Recognition Award for their commitment to excellence by having 20 percent or more of their employees professionally certified in tourism occupations.

04 November 02 | Read more...

Telelink takes home Second Annual Award of Distinction

Telelink – The Call Centre Inc. takes home 2nd Annual Call Centre Award of Distinction

Telelink – The Call Centre Inc., of St. John’s, Newfoundland has been honoured with the prestigious second annual Call Centre Award of Distinction by the Canadian Call Management Association (CAM-X). The industry’s trade Association for providers of Call Centre services including [...]

04 November 02 | Read more...