Awards

Telelink Call Centre has received numerous local, national and international awards and recognitions for outstanding contributions to the call centre industry and quality service delivery.

Telelink Co-CEO’s Named to PROFIT/Chatelaine W100 Ranking of Canada’s Top Female Entrepreneurs

Telelink Co-CEOs Cindy Roma and Sydney Ryan have been named to the W100 ranking of Canada’s Top Female Entrepreneurs by PROFIT Magazine and Chatelaine. Now in its 15th year, the W100 ranking is Canada’s largest celebration of entrepreneurial achievement by women.

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1999 St. John’s Board of Trade Business Achievement Award Customer Service and Reliability

This prestigious award recognizes a dedication to customer satisfaction with a demonstrated commitment
to customer service over the long-term.

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2002 NLOWE Entrepreneur of the Year Award

for the Avalon Region

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2002/2003 Hospitality Newfoundland & Labrador Business Recognition Award

Commitment to excellence

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2004 Hospitality Newfoundland & Labrador Quality Award

Created by HNL to recognize businesses that have built a reputation for excelling and continuously improving upon all areas of operation, service, and management. Recipients of the Quality Award are, to put it simply, leaders in the industry.

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2005 Atlantic Canada Top 50 CEO Award

presented by Atlantic Business Magazine

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2005 St. John’s Board of Trade Productivity and Quality Improvements Award

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2000:2001:2002:2003:2004:2005:2006:2007 CAM-X National Award of Excellent for Outstanding Service

This industry specific award judges companies on their courtesy, response time, accuracy and overall service to clients. This is the seventh award for Telelink.

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2002:2003:2004:2005:2006:2007 Call Centre Award of Distinction

by the Canadian Call Management Association (CAM-X)

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2004:2005:2006:2007:2008:2009 ATSI Award of Excellence

This international award represents the industry gold standard for call handling skills such as courtesy, response time, accuracy and overall service to their clients.

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